1. AC Question's Avatar
    So I have a Galaxy S2 and it was shut down for about a good year. Then when we turned it on again, we had switched companies. We were with At&T but now er have H2O wireless. So every time I go to the Google app store to get an app, it won't let me. it says "Error retrieving information from server" Then a a few minutes later i get a notification that says "Google Talk authentication failed" and it has my e-mail address. So what should I do?
    06-29-2014 08:19 PM
  2. B. Diddy's Avatar
    Welcome to Android Central, and sorry for the delay! Did you factory reset the phone before starting service with H2O? That's worth trying, although you could first try removing your Google account from the phone in Settings>Accounts​, and then adding it back again.
    07-09-2014 08:33 PM

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