1. Hash Brown's Avatar
    I tried restarting the phone, doing a complete factory reset, uninstalling new apps, letting it cool down just in case it had overheated, clearing the cache on the camera app etc. but nothing has worked. Every time I open the camera app, I wait a few seconds then the whole phone just turns off. Nothing like this ever happens with other apps and the phone is very new so I don't know why it is doing this.
    06-30-2014 05:20 PM
  2. B. Diddy's Avatar
    I would try booting into Safe Mode. If the problem persists, then it's probably a hardware problem. If the problem gets better, then something you installed it the culprit.

    HTC One X Plus – How to reboot into safe mode | Phone Tips and Tricks
    09-01-2014 01:46 AM
  3. wizzrah's Avatar
    Hello.

    Try doing a factory reset of the device. Is the device rooted or is it stock?

    Sent from my nifty 2 year old AT&T HTC One XL
    09-01-2014 02:15 AM

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