- Jun 30, 2014
- 1
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I tried restarting the phone, doing a complete factory reset, uninstalling new apps, letting it cool down just in case it had overheated, clearing the cache on the camera app etc. but nothing has worked. Every time I open the camera app, I wait a few seconds then the whole phone just turns off. Nothing like this ever happens with other apps and the phone is very new so I don't know why it is doing this.