A
AC Question
I have not rooted or upgraded Android. I started having memory problems recently.
I found a thread, which described my situation perfectly. The consensus solution in that thread was: "A simple way to free up storage space is by deleting all the log files in the device memory. Just dial *#9900# on your phone and select option 2 “Delete dumpstate/logcat” in the prompted menu. It's not necessary to root your phone either. I restored 1.4 gig of space after doing this."
Nothing happens when I do that. So I decided I needed to do a factory reset, but first thought I'd do a back up (I've never done that before). So I saw ways to factory reset through Kies Air and Samsung Link. Tried both from my PC, but apparently I don't have some essential Samsung apps that were initially installed on my phone. I must have hastily deleted them when I was trying to free some memory. How to I backup and reset without those apps/drivers I apparently deleted. I have no idea what I deleted.
This is my first smartphone so I'd describe me as a beginner. I have been Googling for days, now I'm frustrated. I would very much appreciate some help.
I found a thread, which described my situation perfectly. The consensus solution in that thread was: "A simple way to free up storage space is by deleting all the log files in the device memory. Just dial *#9900# on your phone and select option 2 “Delete dumpstate/logcat” in the prompted menu. It's not necessary to root your phone either. I restored 1.4 gig of space after doing this."
Nothing happens when I do that. So I decided I needed to do a factory reset, but first thought I'd do a back up (I've never done that before). So I saw ways to factory reset through Kies Air and Samsung Link. Tried both from my PC, but apparently I don't have some essential Samsung apps that were initially installed on my phone. I must have hastily deleted them when I was trying to free some memory. How to I backup and reset without those apps/drivers I apparently deleted. I have no idea what I deleted.
This is my first smartphone so I'd describe me as a beginner. I have been Googling for days, now I'm frustrated. I would very much appreciate some help.