1. AC Question's Avatar
    Where is the hex/imei number? I have tried the *#06# and get a number which is the same number as on the box plus " /12 " i have tried it but still can't get it to pass. I have also tried it with and without the slash. Can anyone help me?
    07-02-2014 11:36 AM
  2. the tall guy's Avatar
    Where is the hex/imei number? I have tried the *#06# and get a number which is the same number as on the box plus " /12 " i have tried it but still can't get it to pass. I have also tried it with and without the slash. Can anyone help me?
    What are you trying to do with the IMEI number? when you press *#06# this will display the IMEI number
    07-02-2014 11:44 AM
  3. DONALD D JOHNSON's Avatar
    Register the phone
    07-02-2014 12:15 PM
  4. DONALD D JOHNSON's Avatar
    Register the phone
    07-02-2014 12:22 PM
  5. DONALD D JOHNSON's Avatar
    Any more help?
    07-03-2014 11:32 AM
  6. Laura Cantrell's Avatar
    Its the FCC number! Took me FOREVER to figure it out...not to mention how long it took to find a magnifying glass powerful enough to be able to read it. Attn: Samsung...need to fix this one.
    10-18-2014 05:27 PM
  7. Rukbat's Avatar
    The IMEI number you're seeing is in decimal notation. If you need it in hex to register the phone, take the battery out and there should be a label under the battery with 2 of the items reading DEC: and HEX: That's the same number in different notations - and it's the IMEI number.

    (The FCC number is NOT the IMEI number, which is different for each handset, which the FCC number isn't. The FCC number is the number the FCC assigned to that model number phone.)
    10-19-2014 01:46 AM
  8. Krazy Bingo Lady's Avatar
    The IMEI number you're seeing is in decimal notation. If you need it in hex to register the phone, take the battery out and there should be a label under the battery with 2 of the items reading DEC: and HEX: That's the same number in different notations - and it's the IMEI number.

    (The FCC number is NOT the IMEI number, which is different for each handset, which the FCC number isn't. The FCC number is the number the FCC assigned to that model number phone.)
    Its the FCC number! Took me FOREVER to figure it out...not to mention how long it took to find a magnifying glass powerful enough to be able to read it. Attn: Samsung...need to fix this one.
    Neither of these worked....I tried to contact Samsung and that was painfully hopeless. So for now I will just give up, until something that works comes up, I got bigger fish to fry.
    09-08-2015 05:28 PM
  9. Moonwink's Avatar
    I've recently purchased a Galaxy S7 on eBay and I have the same question - How can I retrieve the requested information in order to register the phone with Samsung?

    "Please use the HEX/MEI Number found on the actual product, not the box."

    As far as I know, there is no way for me to open the phone to get at the battery.
    09-03-2016 03:02 PM
  10. Moonwink's Avatar
    Got it! YouTube to the rescue! From the phone keypad press: *#06#

    09-03-2016 05:23 PM

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