02-25-2017 02:38 AM
26 12
tools Reply
  1. AC Question's Avatar
    I bought my htc one m8 2 months ago.The selfie camera used to work,now it doesn't.I can't even click on the selfie button,when i go into dual mode the front camera appears black in colour and i can't take any photos using the dual camera anymore.My front camera works fine.I don't normally use the selfie mode so i don't know if the system updates affected the mode.My phone is updated to the newest system update.
    07-05-2014 10:06 AM
  2. Golfdriver97's Avatar
    So the front camera works for say, a video call in Hangouts?
    07-05-2014 10:17 AM
  3. deanpoulos's Avatar
    I'm having the SAME exact problem. I believe it stopped working after a system update. I have tried a wipe/restore twice with no success. Sprint/HTC have not been any help either.

    Front camera does not work in other apps either. For example, Snapchat will switch between the 2 different rear cameras, instead of the front and rear. Hangouts show a blank screen.

    Anyone have a solution?
    07-08-2014 02:07 PM
  4. danleis's Avatar
    I have the same problem. It went wrong after the update
    09-19-2014 07:12 PM
  5. Jon Coffey1's Avatar
    Mine has now stopped also after this update. Is there nothing can be done before I'm made to pay a ridiculous excess on my insurance? For what is essentially a manufacturer's fault
    11-06-2014 01:11 AM
  6. Jessie Johnson's Avatar
    Only had my phone a few days maybe a week and now the front camera doesn't work after the update? Seriously? Hopefully a fix will happen soon
    11-17-2014 07:44 AM
  7. Jat Corb's Avatar
    My Selfie Capture mode has also disappeared after the last update. Not cool.
    11-18-2014 01:21 AM
  8. Rukbat's Avatar
    Mine has now stopped also after this update. Is there nothing can be done before I'm made to pay a ridiculous excess on my insurance? For what is essentially a manufacturer's fault
    In most places, the warranty on an OTA update starts on the date of the update, not the date you bought the phone. IOW, if they broke it, they get to fix it - free. (The liability laws in the US - all 50 states - make breaking something the liability of whoever broke it.) I've had more than one phone replaced because of bad update. (Most of the time, the carrier will reflash the update and everything will be fine, but if that doesn't fix it, they have to do something to "make you whole", even if that means replacing the phone. And if it's the fault of a badly-written update, and you push hard enough, you might even be able to swap to a different phone with no charge. They can't absolve themselves of liability - it's statutory.)
    11-18-2014 03:10 AM
  9. jamen55's Avatar
    Please someone help, i got the same issue, i would appreciate it so much, greettings from Peru
    11-19-2014 12:06 AM
  10. jamen55's Avatar
    I bought my htc one m8 2 months ago.The selfie camera used to work,now it doesn't.I can't even click on the selfie button,when i go into dual mode the front camera appears black in colour and i can't take any photos using the dual camera anymore.My front camera works fine.I don't normally use the selfie mode so i don't know if the system updates affected the mode.My phone is updated to the newest system update.
    Hi, nice to meet you I have the same problem, did you solve it? Thank you
    Haley Bennett likes this.
    11-25-2014 07:18 PM
  11. jamen55's Avatar
    Hi, nice to meet you I have the same problem, did you solve it?Thanks
    11-25-2014 07:20 PM
  12. jamen55's Avatar
    Hi, nice to meet you I have the same problem, did you solve it? Thanks
    11-25-2014 07:21 PM
  13. Mike Leon1's Avatar
    I have that problem right now. I Need help asap!
    12-29-2014 12:06 PM
  14. mijoi's Avatar
    Has anyone had any luck? This is frustrating.
    01-29-2015 07:26 PM
  15. Haley Bennett's Avatar
    I have the HTC desire eye & about 2-3 months ago my selfie camera also stopped working. This is unbearably annoying and the problem needs to be resolved soon. I'm taking this phone back to the store, hoping to either get a replacement or to get it fixed.
    03-08-2015 10:44 AM
  16. Jay Tee4's Avatar
    Hi did anyone ever find a fix for this? My phone is second hand so not covered by warranty etc. I click into to square with the four circles and only get the option of 'camera' or 'zoe'. I've never been able to use the front camera. Someone must have found a fix????
    06-17-2015 03:58 AM
  17. normanjgh's Avatar
    hey man, i dont know if you have the solution by now,but i did fix the issue by simply uninstalling the gallery update, it seems to be the problem cuz it was automatically gone hope you can do the same.
    07-10-2015 08:00 AM
  18. AuntyM Sim's Avatar
    I went directly to HTC Support Chat Forum - it was simple for me. Just went into my settings scrolled down to the Camera App, forced stopped the Camera App then Cleared Cache. Restarted the Phone and presto! Selfie Option was there.
    08-03-2015 08:38 AM
  19. Shawnice Killebrew's Avatar
    Did everything and mines still isn't working this really sucks I'm going nuts lol
    09-27-2015 03:23 PM
  20. Beatrice Ingraham's Avatar
    I have the HTC desire one 610 and had nothing but problems since updating the phone.phone drops calls,gave me problems turning on,cam isn't working except for screenshots,closes messages on its own thru fb messenger,won't connect to WiFi
    11-02-2015 11:51 AM
  21. Bertlynne25's Avatar
    I went directly to HTC Support Chat Forum - it was simple for me. Just went into my settings scrolled down to the Camera App, forced stopped the Camera App then Cleared Cache. Restarted the Phone and presto! Selfie Option was there.
    Doesn't work
    03-23-2016 03:50 PM
  22. anas abusaleh's Avatar
    Same here. My desire eye selfie camera not working.. also selfie option is missing from the camera menu.. please help
    Did u ever find a fix for it because I have the same problem and it's killing me
    05-04-2016 10:34 PM
  23. blobbynoggles's Avatar
    Same issue here. Nothing mentioned here resolves it, and even HTC 's suggested fix didn't work.
    06-03-2016 03:22 PM
  24. Ebrahima's Avatar
    I bought my htc one m8 2 months ago.The selfie camera used to work,now it doesn't.I can't even click on the selfie button,when i go into dual mode the front camera appears black in colour and i can't take any photos using the dual camera anymore.My front camera works fine.I don't normally use the selfie mode so i don't know if the system updates affected the mode.My phone is updated to the newest system update.
    The selfie camera used to work now it doesn't I can click on the selfie button but it will appear all black and then switch to the program
    10-11-2016 09:25 AM
  25. Emily Iraheta's Avatar
    I bought my htc one m8 2 months ago.The selfie camera used to work,now it doesn't.I can't even click on the selfie button,when i go into dual mode the front camera appears black in colour and i can't take any photos using the dual camera anymore.My front camera works fine.I don't normally use the selfie mode so i don't know if the system updates affected the mode.My phone is updated to the newest system update.
    11-15-2016 10:46 PM
26 12

Similar Threads

  1. Replies: 3
    Last Post: 07-09-2014, 07:22 PM
  2. NeeD HelP FoR MY GalaxY GranD !!!!
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 07-05-2014, 10:40 AM
LINK TO POST COPIED TO CLIPBOARD