Phone Data not showing in computer

[AC Question]

recently i got a problem with my Micromax Canvas A76, when i connect it to a PC it charges and shows details of Phone Storage and Memory Card, but when i open them, there shows only one file named "System Volume Information" and no other files appear.

 

[B. Diddy]

Welcome to Android Central! Do you know if the phone is set to MTP? When you connect via USB, swipe down the notification shade and tap the USB connection notification--make sure it's set to MTP.