1. milos85732's Avatar
    I have had Nova launcher Prime for a year and I love it. However recently - For some reason, unless 1.The phone is locked or 2. Any other app is open, I do NOT get the SMS notification sound at all. I tested this in Touch Wiz and it works every single time without fail - so it must be a Nova Launcher Prime problem . Very disappointed since I love Nova launcher. Please help - I've tried everything I can think of and I do not want to install another messaging app like handcent or do factory reset. My phone is a Samsung Galaxy S3.
    07-09-2014 07:03 PM
  2. Dani Rossean's Avatar
    Did you ever find a solution to this? I have the exact same problem, GS3 and Nova Prime for years. All of a sudden I stopped getting any notification sounds while on the home screen - works fine in other apps and when screen is off. Not just SMS, any notification sound. I've tried reinstalling Nova, rebooting, reinstalling the ROM. Sounds work fine on the main launcher.
    11-13-2014 02:12 PM
  3. Rukbat's Avatar
    Assuming you've updated to the latest version of Nova, email the developer. I get notifications on the lock screen, the home screen, anywhere. It just takes about 2 or 3 minutes after the email or SMS is received before I get the notification.
    11-13-2014 04:28 PM
  4. vaguy's Avatar
    Had the same issue. I emailed Novalauncher tech support.
    Here is their response...

    Unfortunately Nova Launcher doesn't do anything with sounds or even vibration at all in any way and we never will. I can recommend doing the following maybe.

    I would recommend making a Nova backup, uninstalling Nova Launcher, clearing all app cache, rebooting the device, install Nova Launcher but do NOT restore the backup and set your phone up manually and test it to see if it works at that time without any issues.

    It unfortunately happens that after updates and stuff at times that old settings can cause problems and it sometimes requires us to start with a fresh install completely from scratch. If things work then, make a new backup and you should be good to go for a while.

    I followed their steps. OK after clean installed. Then failed after restoring backup settings. I did another clean install and re-setup desktop from scratch. Such a pain, but it worked.
    01-09-2017 09:57 AM

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