07-11-2014 12:10 PM
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  1. AC Question's Avatar
    AC Question
    My Android Precedent shows fully charged but will not power on. When I hold the power button for 10 seconds I get the green battery icon for about a second and then it shuts off.
    07-11-2014 11:21 AM
  2. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! Try booting into the Recovery Menu as demonstrated in this video:



    If you can get to it, select Wipe Cache Partition instead of Wipe Data/Factory Reset, since the latter will wipe your phone, while the former does not erase personal data.

    If that doesn't help, consider trying a new battery. I know the icon shows a fully charged battery, but try it anyway.
    07-11-2014 12:10 PM
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