1. sakibaba007's Avatar
    i had to change my display and touch panel. when i got it back from customer care this occured :

    - people cant listen to me in phone call . both in dialed and received .

    - during calls , screen goes back

    - if i turn off the proximity , blackout fixes .

    - if i turn off dual mic noise reduction , they can listen...... but my voice is not clear... sometimes shattered

    - i tried with earphone , this time i don't need to turn off proximity or noise reduction...... but my voice isn't still clear and shattered

    I'm not sure if its a software or hardware issue.... I'm getting kitkat next week... so software issue will be fixed... but if its a hardware problem , then i need to go for customer care...... that's very very weird to me... what to do ?
    07-12-2014 11:39 AM
  2. B. Diddy's Avatar
    Which phone? It sounds like they might have messed other things up in the process of replacing the screen. I would contact them and ask them to correct the issue.
    02-26-2015 06:20 PM

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