galaxy s4 sound and video failure

Lee Gunn

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Jul 15, 2014
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My s4 has worked fine but with the latest update you tube plays in slow motion with no sound and i cannot play any mp3 sound files make or receive calls well i can make and receive calls but cant hear anything through ear speaker or loud speaker mp3 says does not support this format i have also performed a factory reset but still dosent fix the issue when i restart the phone everything works fine for bout 30 mins then all sound goes including alarm clock everything any help would be great ive also cleared the partition cache