07-16-2014 11:53 AM
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  1. AC Question's Avatar
    AC Question
    2 days ago...my samsung galaxy younggt s6312..show firmware update....but i cant update it....yesterday morning.....its like boot....and my battery also empty....my phone was turned off....still now its not turn on...i m tryinf volume key.....home key...and power button together , but it did't work
    07-16-2014 09:54 AM
  2. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! Try booting into Recovery Mode following the steps in this video. But instead of selecting Wipe Data, make sure you select Wipe Cache Partition.



    If the battery doesn't seem to charge, also consider trying a new battery.
    07-16-2014 11:53 AM
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