1. AC Question's Avatar
    Successfully set up hotmail on my new HTC One M8, everything was fine for some weeks. Then I updated my password re all that Heart Bleed stuff and now despite updating the PW on my HTC's hotmail account settings it no longer works, saying my hotmail address and password are not recognised? Yet I can access my hotmail account from any other device both android and non android, I can access my hotmail accounts on my HTC using a web browser?

    I contacted Vodafone my phone and service provider, they suggested I contact HTC and neither have any ideas to resolve other than do a factory reset which I am nervous to do as thee will be so much setting up again to do just for one email service.

    Any helpful thoughts most welcome.

    07-17-2014 05:25 AM
  2. belodion's Avatar
    Have you tried clearing cache data?

    Posted via Android Central App
    07-17-2014 06:00 AM
  3. MJLWA's Avatar
    Hi, I think so via third party memory clear apps?
    07-17-2014 08:08 AM
  4. MJLWA's Avatar
    Hi, post clearing the cache what would the next suggested actions be?

    I also am suspicious that when you delete a POP mail account not everything is truly deleted and that is the problem. So when you go to set up a "new" POP mail account the phone has really forgotten all the old details.
    07-21-2014 04:10 AM

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