1. AC Question's Avatar
    Dropped phone and screen went black. Still powers on and screen is responsive to touch but cant navigate through settings to do a reset or see options on screen for a hardware key reset. I need to wipe data before sending for repair. Any suggestions? Thanks
    07-17-2014 04:28 PM
  2. jpr's Avatar
    If your phone has an internet connection when powered on, you can use Android Device Manager to wipe it, assuming you had it activated: https://www.google.com/android/devicemanager
    07-17-2014 04:46 PM

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