[AC Question]

So today, 7/17/2014, I checked my phone for any updates because I haven't done that in a long while. So I updated it. It was fine for a few hours until it turned itself off. I didn't think anything of it because I thought that it got frozen or stuck so it turned itself off. I turned it back on and everything was ok. A couple hours later it turned itself off again and I tried turning it on but it doesn't get past the Samsung Galaxy SIII screen. I read that I was supposed to clear the cache but it didn't work. Does anyone else know what will work? Is this just the update? Thanks!
-Hope.

[warn joe]

So today, 7/17/2014, I checked my phone for any updates because I haven't done that in a long while. So I updated it. It was fine for a few hours until it turned itself off. I didn't think anything of it because I thought that it got frozen or stuck so it turned itself off. I turned it back on and everything was ok. A couple hours later it turned itself off again and I tried turning it on but it doesn't get past the Samsung Galaxy SIII screen. I read that I was supposed to clear the cache but it didn't work. Does anyone else know what will work? Is this just the update? Thanks!
-Hope.

Oops looks like there is some problem with the update it may have broken your device down !! :O I would say try opening it again... and if this still doesn't work then I am afraid but you may need to try factory resetting your device, or if that doesn't help you may have to reload the firmware again over your device. Firstly I would recommend try performing as factory reset (One more thing factory resetting will remove all your personal data including images,videos, etc) . And if that still doesn't helps then head over to the sammobile/firmware section download the stock ROM, get the latest version of ODIN downloaded and flash that Stock ROM over to your device with the help of ODIN. ( I would not recommend performing this if your device is till covered under the warranty as this is going to void your warranty ).

[Esperanza Martinez1]

I got it to turn on all the way and caught it before it turned off again and got it to back up. I'm going to try a factory reset and I'll let you know how it goes! Thanks

[Esperanza Martinez1]

So, I got through half of the back up and it turned off on me again. I'm going to try to back up only the important things like pictures and contacts this time and see if it gets it fast enough to where it won't turn off. Fingers crossed!