1. AC Question's Avatar
    Last night I was trying to charge my phone, but I notice that it wasn't charging so I grabbed another USB cable (I thought the cable was defective) it still did not charge though. I got a maintenance upgrade to 4.0.2 The phone will not charge unless is connected to my laptop. When I disconnect the phone the battery icon indicates that it is still charging. I'm wondering if anybody has had these issues and if it's a software or hardware problem.
    07-20-2014 09:49 AM
  2. dpham00's Avatar
    Have you done a factory data reset after the update?

    Sent from my Verizon Samsung Galaxy Note 3
    07-20-2014 09:54 AM

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