1. AC Question's Avatar
    So, phone turned off randomly and restarted itself. Got stuck on the main black page with the white "Samsung Galaxy s4" logo with "recovery rebooting" in the top left corner in blue.

    I tried volume up + home + power, and it comes back to the main black screen but without the words.

    Try it again, and it comes back with the blue words.

    I tried to battery pull.

    What else can I do?
    07-23-2014 11:37 PM
  2. B. Diddy's Avatar
    Are you following the exact steps here to get into Recovery? https://support.t-mobile.com/docs/DOC-5744
    03-03-2015 11:41 PM

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