1. AC Question's Avatar

    I'm new to this - I'm hoping you can help.

    I have just purchased this Micro SD card for my HTC One M8:

    Kingston 32GB Micro SD Memory Card For HTC One M8: Amazon.co.uk: Electronics

    When I put the SD card in the slot, nothing happens. All of the SD card options in the storage settings remain greyed out so that I cannot format or mount it.

    When I put the card into my friend's Windows phone it works perfectly so it isn't an issue with the card.

    Am I doing something wrong, have I bought the wrong card or is it an issue with the One M8?
    07-24-2014 08:46 AM
  2. VidJunky's Avatar
    I don't know that the M8 has this issue but I know other devices have issues with formatting larger SD cards even though they except them. Use an adapter to format the card on your PC and then install it into the device. It should work no problem.
    07-24-2014 09:02 AM
  3. DC86's Avatar
    Thanks for the info. I formatted it on my PC and re-tried and nothing happened again.

    Any other ideas?
    07-24-2014 10:42 AM
  4. VidJunky's Avatar
    Did you restart the phone after inserting it? What format did you use? I think it's fat 32 but you may want to Google if android uses fat or not.
    07-25-2014 11:21 AM

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