1. AC Question's Avatar
    I have a Samsung Galaxy S4 Active. Recently it started frequently loosing cell service for no reason. Even though it shows I have full bars and I'm in a location that I have had perfect service for the year I've had this phone, I suddenly cannot send or receive text messages, or make calls until I restart the phone. I've reset the phone, deleted a bunch of data off the phone, and made sure its updated but I'm still having this problem.

    I've been looking online for how to fix this, and have found other people have been having the same problem but no one has found a solution. some people suggest it might be the new 4.4.2 update causing the problem but I had the same issue with the older version as well.

    I love my phone and do not want to replace it, but I cannot go the whole day missing calls and texts.

    Does anyone have any advice?
    lissagd86 likes this.
    07-24-2014 04:52 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Have you spoken with your wireless provider first? They might want to try replacing your SIM card.
    07-24-2014 06:19 PM
  3. lissagd86's Avatar
    Yes, I've tried a new SIM card and had the phone inspected for water damage all AT&T can sugest is replacing the phone.
    07-24-2014 06:36 PM

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