1. Bree Danielss's Avatar
    So, this is the same tablet from my first thread, and suddenly the screen will go black. It puts off light a little bit, not like when you lock your phone it goes completely black. It usually happens when messages pop up or a notification comes in. I have to tap the power button and lock it, then unlock it. Sometimes the screen turns green/black when coming back on from being locked. Its a dell venue 7, and, of course, powered by Android. Anything I can do to fix this? It's quite annoying.
    07-24-2014 09:48 PM
  2. B. Diddy's Avatar
    I forget, were you able to boot into Recovery Mode and wipe the cache partition before? I saw that you were able to get to Recovery and do a full reset, but if you can wipe the cache partition instead, give that a try. That won't erase your personal data, and might correct various software glitches. It may just be that your device is a dud, though, so start thinking about calling Dell to ask about warranty service.
    07-25-2014 12:30 AM
  3. Bree Danielss's Avatar
    Yes, before I could wipe the cache but it done nothing before. It only does this every once in awhile, so I'll try it.
    07-25-2014 12:53 PM

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