1. AC Question's Avatar
    When trying to open a note in my S Notes app the screen just went white and locked up. I went to the Application Manager where are there are two versions listed, one icon with a pen and one icon without. Both will not allow me to turn back on. I've forced stopped and cleared the cache data but now the S Note application cannot be opened. Hopefully I've provided enough information where someone can assist me.
    Thanks in advanced!
    07-25-2014 11:25 AM
  2. lolly984's Avatar
    Same thing happened to me today. Recently updated my Note II on Working Assets (Sprint) to KitKat 4.4.2 and a week later, after using S Note almost daily, one file lost its page numbers display at the bottom and froze when I tried to close the file. Now the file will only display a white screen. I looked into repairing corrupted snb files. Checking a second S Note file -- that one displays only a white screen when opened, too, so I'm beginning to think it's the app itself in trouble. Clearing the cache did not help. I did an SD card drag & drop backup a week ago but haven't looked at those older versions of these files yet. When I first open S Note, the thumbnails look fine. I don't want to check any more than those two files in case that might increase corruption?
    07-26-2014 03:16 AM

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