1. Lisa McNeill's Avatar
    My husband's galaxy s4 has been acting up quite a lot. In certain apps, mostly bubble witch saga his phone will shut down and restart. It also will lose signal out of nowhere and the only way to get it back is to restart the phone. And sometimes if it shows that it has a few bars for the signal it will still go straight to voice mail. We have checked for updates on apps and on the phone and all are up to date. We have also gone through and cleared out old the Un needed stuff. Just looking for other suggestions. Thanks in advance.

    Posted via Android Central App
    07-25-2014 11:43 AM
  2. belodion's Avatar
    Do an app cache data wipe, and if no go, a system cache partition wipe.

    Posted via Android Central App
    B. Diddy likes this.
    07-25-2014 04:56 PM
  3. B. Diddy's Avatar
    Agree with belodion. Here are the steps for a cache partition wipe: Reset: Samsung Galaxy S 4 | T-Mobile Support

    You could also boot into Safe Mode (described at the bottom of that article), which disables all 3rd party apps. If the problems stop, then the culprit is one of the apps that your husband installed. If the problems continue, then there is something wrong with the firmware or hardware.
    07-25-2014 04:59 PM

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