1. AC Question's Avatar
    My husband and I bought our Samsung Galaxy S3 phones in December of 2012. My phone has never been able to update and is still running on 4.1.1 version - my husband's phone has received all the recent updates with no issues. I tried to update on my own by going into Settings - About Phone - Software Update- Check New and I get the following message: Service Unavailable To check for software updates, go to Settings>about device when service is available. No clue why I keep receiving this message. Went to Best Buy for help - they couldn't figure it out either. Any thoughts?
    07-31-2014 10:12 AM
  2. Akashymon The Viola Penguin's Avatar
    What carrier do you have? Check to see that you have good connectivity. Try to look for the update over wifi

    Posted via Android Central App
    07-31-2014 12:02 PM

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