1. Unregistered's Avatar
    Hello android central team I have Sony Xperia z it doesn't connect to my laptop and other when I turn it off it charge but when I turn it on it doesn't charge and doesn't transfer data please help <<email address removed>>
    08-04-2014 11:31 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Are you using the USB cable that came with the phone? Cheap cables on the internet might not be that reliable, so always use the original cable, if possible.

    Laptop USB ports don't provide much current, so it's possible that keeping the phone on while plugged into your laptop will still lead to battery drain, since the port can't provide enough current to keep up with the demand.
    08-04-2014 11:24 PM

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