1. AC Question's Avatar
    I just got my galaxy s5 today and the wifi keeps dropping connection. I honestly don't remember when it started happening because I was new to the phone and if anything was happening I did not realise it. I think it may have been due to an update the phone asked me to do. In better detail, i will be using my phone and randomly the wifi symbol at the top would disapear, and after a couple a seconds the little notification would come up at the bottom saying that I have been connected, realising something was wrong I waited for the symbol to disapear, and when it did I quickly went to the wifi settings and noticed that the router was not even on the list. Earlier today my mom said that she could connect but could not load anything on her note 3 and galaxy nexus. Because of this I am guessing it is and issue with the router. I have tried doing a simple 30 sec reset with no luck. I have also turned the phone on and off, but it still won't fix the problem. I am still investigating, I will test the other devices in the house and will also try other wifi networks. PLEASE if you have any idea how to fix this please share.
    08-04-2014 08:34 PM
  2. Almeuit's Avatar
    Check and see if "Auto network switch" is on within the advanced wifi settings.

    Sent from my T-Mobile Note 3 using AC Forums.
    Attached Thumbnails My samsung galaxy s5 keeps loosing its wifi connection.-1407201492990.jpg  
    B. Diddy likes this.
    08-04-2014 09:18 PM
  3. B. Diddy's Avatar
    Welcome to Android Central! Also check out this guide to see if any of the other tips help: http://forums.androidcentral.com/amb...-problems.html
    08-05-2014 02:32 AM
  4. ajl's Avatar
    Make sure you have a strong connection. Try improving it any way you can. Maybe unplug your router, let it reset itself? Like Almeuit said, try turning off Auto Network Switch.
    08-05-2014 02:35 AM
  5. Glynis Nolan's Avatar
    Hi I'm having the same problem only since I upgraded to lollipop on my S5. I've tried everything nothing seems to work .Its not my router as my tablet works fine and my lap top is ok so it definatley is an upgrade issue I'm getting the same message every few seconds it's really anoying .Samsung need to get it sorted .
    02-03-2015 04:08 AM
  6. Jean Rijo's Avatar
    I'm having the same trouble, its annoying specially when you relie on wifi to prevent going over data any solutions?
    02-06-2015 02:58 PM
  7. DFor's Avatar
    Same here. My galaxy s5 keeps dropping wifi and connecting over and over even in the same room with the router. It drains the battery before the day is over. It started around Feb 1st 2015. It's not my router.
    02-06-2015 07:45 PM
  8. Jan Roode's Avatar
    I have exactly the same problem!!!!! Why is Samsung not responding to this problem.
    02-06-2015 11:38 PM
  9. Yuri Antakurpantisov's Avatar
    Having the same problem too, should have stuck with Apple. Sigh!!!! Samsung blows
    02-07-2015 03:14 AM
  10. Whosyourmammie's Avatar
    Since around the 1st of February 2015 my galaxy 5 keep dropping wifi constantly. It shows it has a strong signal but has a message stating it will connect when network improves? This happens at every wifi spot I go to. Now AT &T is sending tex saying my data is used up and they are going to charge me additional charges. The bill is way too high as it is for the slow service I can't get. What is wrong with this phone????
    02-07-2015 07:40 AM
  11. Jimmy Chanda's Avatar
    Same here so obviously there is an issue somwhere. I have another phone and 2 laptops that do NOT have this problem. This just started on 2/6/2015. I used to have this problem with my S3 when I traveled abroad to locations that only had wifi. Rebooting and settings at this time will not fix this..
    02-07-2015 07:47 AM
  12. Whosyourmammie's Avatar
    I may have found my prblem. My Smart Network Switch was turned on. I cut it off and it hasn't dropped again. The other routers in the area was confusing the phone when it picked up the signal and was trying to connect? At any rate, I'm glad I figured it out without taking my phone somewhere.
    02-07-2015 07:52 AM
  13. Jimmy Chanda's Avatar
    This seemed to work... I'm thinking this was checked at some point when I clicked Location or did an update.
    02-07-2015 12:38 PM
  14. anon8380037's Avatar
    Major updates reset checked preferences in Google's favour, also as in sync settings etc.
    02-07-2015 12:45 PM
  15. Gunshowgreg's Avatar
    Same problem over here. Keeps connecting to my wifi then dropping after about 30 secs then connects back to it. also having an issue with the WiFi connecting to my Samsung smart TV. But i can online game play with my PS4 and my laptop doesn't have an issue. I'm starting to see a problem with the brand. Samsung please help us.
    02-09-2015 09:57 AM
  16. FastMoneyPlaya's Avatar
    Same problem here... just started in the past week, and now it keeps connecting and reconnecting over and over to the same wifi network at home and at work... driving me nuts...

    Has anyone figured out a definitive solution yet???
    02-09-2015 03:34 PM
  17. Raghav Sharma33's Avatar
    Same problem is happeni ng to my samsung s5. Ive have it for a good 5-6 months and nothing happened. But now for a week it just drops wifi and connects again by battery drains overnight and it really making me angry. Ive never had this problem before. Is there soemthing wrong with my phone or is this a common problem.....please help
    02-11-2015 04:31 AM
  18. Bill Hoban Sr's Avatar
    Had the same problem, found the answer above
    This fixed my Galaxy S5
    go to settings
    Top right hit Advanced
    uncheck the smart network switch
    That's it
    02-12-2015 02:31 PM
  19. t_wysocki's Avatar
    Obviously, from reading a bunch of posts about this in various forums, the "fix" does not always work for everyone. I have two S5's and neither one responds to this solution. It's a Samsung issue since it's across several carriers.
    anon8380037 likes this.
    02-17-2015 09:50 PM
  20. Gfitz93's Avatar
    This started happening to me today. If anyone knows of a solution I'd love to hear it! It's really frustrating!
    05-13-2015 05:41 AM
  21. Toshkibambino's Avatar
    I was just having the same issue and did a bit of a Google search about it. Just go in to Wifi and untick the Smart Network Switch. This solved my issue immediately. Hope it works for others too as it's been driving me mad for months!
    06-09-2015 02:11 AM

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