08-06-2014 08:14 AM
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  1. AC Question's Avatar
    AC Question
    Just says "backing up ...1 left" and has stalled like this for days.
    Battery levels are fine and I'm on home (secure) wifi

    If I can't resolve the problem, how can I see which photo is causing it?

    In the HTC forums there's a suggestion that the data manager is labelling some wifi points as hot spots and that this disables the upload - I can't see where to investigate this on my Xperia Z1 compact.

    Any help much appreciated.
    08-05-2014 07:10 AM
  2. STARGATE's Avatar
    STARGATE
    Ambassador
    That happened once to my GS4. I just turned it off, pulled the battery out. Waited a minute or two, placed the battery back in and turn the phone on.
    After a few minutes the upload begun again and this time went without a hitch.

    Sent From The 5th Galaxy Inside The Time Vortex.
    08-05-2014 07:51 AM
  3. Peter Martin4's Avatar
    Peter Martin4
    Thanks for the idea. I can't take the battery out of my Xperia Z1 compact but I turned it fully off and then back on - no change, I'm afraid.
    Can I see in the photos app which photo hasn't completed it's upload yet? Then I could delete or put somewhere else, in case it's just the one photo causing the problem.
    08-05-2014 08:53 AM
  4. UJ95x's Avatar
    UJ95x
    Retired Ambassador
    Originally Posted by Peter Martin4
    Thanks for the idea. I can't take the battery out of my Xperia Z1 compact but I turned it fully off and then back on - no change, I'm afraid.
    Can I see in the photos app which photo hasn't completed it's upload yet? Then I could delete or put somewhere else, in case it's just the one photo causing the problem.
    Can you try disconnecting from a WiFi network and see if it'll update over cell data?

    Sent from my Galaxy S4 running SOKP 4.4.2
    08-05-2014 10:18 AM
  5. Peter Martin4's Avatar
    Peter Martin4
    Don't really like to do that, given my data plan. However, the good news is that it's cleared itself - though the bad news is I've no idea what I did to make it happen!
    I'll just be grateful for small mercies, I think.
    Thanks for your help anyway
    Regards
    08-06-2014 04:47 AM
  6. UJ95x's Avatar
    UJ95x
    Retired Ambassador
    Originally Posted by Peter Martin4
    Don't really like to do that, given my data plan. However, the good news is that it's cleared itself - though the bad news is I've no idea what I did to make it happen!
    I'll just be grateful for small mercies, I think.
    Thanks for your help anyway
    Regards
    Well, glad you got it working

    Sent from my Galaxy S4 running SOKP 4.4.2
    08-06-2014 08:14 AM
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