1. AC Question's Avatar
    My phone stopped working. The screen wouldn't come on when I got calls and such. Now if I charge it, it just turns on to the HTC screen and shuts off repeatedly. I need to get my photos off of it and didn't back them up. Are they gone forever?
    08-06-2014 07:00 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Do you have the 1st gen or 2nd gen One? Try booting into Recovery Mode and wiping the cache partition:

    Reset: HTC One (LTE) | T-Mobile Support (1st generation)
    http://forums.androidcentral.com/htc...tc-one-m8.html (2nd generation)
    Golfdriver97 likes this.
    08-06-2014 07:32 PM
  3. UJ95x's Avatar
    Are you able to boot into recovery mode?
    Edit: Oops, I had opened the reply box and didn't see B. Diddy had already suggested that.

    Sent from my Galaxy S4 running SOKP 4.4.2
    08-06-2014 07:51 PM

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