1. Unregistered's Avatar
    Hi everyone,
    I had whatsapp messenger on my galaxy S4 but it required the update to continue using it. when the update wouldn't download, I uninstalled the app and tried to reinstall it from play store. However, it won't reinstall. The message "insufficient memory" (which isn't the case as I have enough memory) and something along the lines of "problem code 961" keep popping up every time I try. Does anyone know how to resolve this issue?
    08-07-2014 04:48 PM
  2. B. Diddy's Avatar
    Try wiping the cache partition: http://support.t-mobile.com/docs/DOC-5744
    03-31-2015 05:58 PM

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