1. AC Question's Avatar
    My screen went black with a white line. Across it. I get texts but when I try to turn the screen on it is black with this line and I cant see anything. Help?
    08-08-2014 09:26 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! What phone is it? So you can hear that the phone is working, but you just can't see anything on the screen? You've tried powering down and powering on again? To turn the phone off if you can't see anything, press and hold the Power button for about 10-15 seconds--most Android devices will force a shutdown this way. Then press Power again to turn it back on again.

    Chances are the screen has failed. You may have to bring it to a repair shop, or contact the manufacturer if it's still under warranty.
    08-08-2014 11:02 PM

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