1. anon(9018971)'s Avatar
    Tonight, after sending a text, my phone's screen went black and turned off, would not turn back on until removing/replacing the battery.

    The phone starts as soon as the battery is replaced, without any pressing of buttons. However, after showing the splash screen for a couple of seconds, the phone turns back off, and will not turn back on until the battery is removed again. I have entered both recovery and download modes; it successfully says it is entering said mode (or asks if I want to install a custom OS in download mode,) but after a couple of seconds turns off just the same, even while charging.

    Please, any help would be very greatly appreciated, I have to work in approx. 9 hours and I NEED a working phone. Thanks.
    08-09-2014 09:43 PM
  2. anon(9018971)'s Avatar
    After speaking with Samsung support staff, they gave me no answer or hint of an answer, besides telling me to send my phone in. I need a working phone by tomorrow, however, and I need to know if I should just call it a lost cause for now and activate an old Sprint phone.
    08-09-2014 10:01 PM

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