htc desire home button not working

[AC Question]

My htc desire x has a problem with the 3 buttons at the bottom of the handset below the screen: back, home and cascade. The home screen comes up when the phone is turned on and it is possible to use the apps and functions, but it is impossible to switch from one app to another without turning it off and on again. I have tried turning it completely off and re-starting it, and taking out the battery and re-inserting. Is it a problem with the connections? or is it likely to be software? thanks,
Jonathan

 

[belodion]

Try clearing the App Cached Data in Settings, Storage. If that doesn't do it, try entering Recovery Mode and performing a Cache Partition wipe.

Posted via Android Central App

 

[DoeJohn31]

Thanks a lot! Worked almost instantly.

 

[Colinlish]

But how do you clear the app cached data or perform a cache partition wipe?? A lot of thanks

 

[Sudip Koyal]

my htc desire c was working too slow.. i did hard book through recovery mode... after it my bottom 3 touch keys stopped responding... i tried cache partition wipe too but got no result... please help me out...

 

[Anees Muhammad]

my htc deisre 816 3 buttons are not working , pls help me
the home button cascade button and back button , how can i clean app cached data in settings , noting in display to do so ???

HI JOhn,

how did you do it , could you send me screen shot

 

[Adhin Gopuj]

I've the same issue.but I've found a little trick to get an additional home key..And that helps a lot.

For That follow these steps:

1,Create a folder in the home screen(by dragging an app over the other u can create one).

2,Place this folder as one among the bottom bar,where u have fast access to call,messages,camera,..

3,After that.open an app.

4,To close it.press the power button to off ur display(not to switch off phone),the. again press the power button..

5,After that u can see the nee created folder in the fast access.Drag it to the ring.

6,There u go..now U r at the Home screen!

was that helpful?

 

[Ugonnag Amadi]

My htc desire x has a problem with the 3 buttons at the bottom of the handset below the screen: back, home and cascade. The home screen comes up when the phone is turned on and it is possible to use the apps and functions, but it is impossible to switch from one app to another without turning it off and on again. I have tried turning it completely off and re-starting it, and taking out the battery and re-inserting. Is it a problem with the connections? or is it likely to be software? thanks

 

[mustang7757]

My htc desire x has a problem with the 3 buttons at the bottom of the handset below the screen: back, home and cascade. The home screen comes up when the phone is turned on and it is possible to use the apps and functions, but it is impossible to switch from one app to another without turning it off and on again. I have tried turning it completely off and re-starting it, and taking out the battery and re-inserting. Is it a problem with the connections? or is it likely to be software? thanks

Welcome to AC!

You tried safe mode if it behaves the same way?

 

[Laura Knotek]

My htc desire x has a problem with the 3 buttons at the bottom of the handset below the screen: back, home and cascade. The home screen comes up when the phone is turned on and it is possible to use the apps and functions, but it is impossible to switch from one app to another without turning it off and on again. I have tried turning it completely off and re-starting it, and taking out the battery and re-inserting. Is it a problem with the connections? or is it likely to be software? thanks

That device is 10 years old, only has 4GB storage, and can't be updated past 4.1.1 Jellybean. There isn't much that will run on it. Sorry, but you'll need to upgrade to a newer device.

 

[B. Diddy]

My htc desire x has a problem with the 3 buttons at the bottom of the handset below the screen: back, home and cascade. The home screen comes up when the phone is turned on and it is possible to use the apps and functions, but it is impossible to switch from one app to another without turning it off and on again. I have tried turning it completely off and re-starting it, and taking out the battery and re-inserting. Is it a problem with the connections? or is it likely to be software? thanks

Welcome to Android Central! WOW, that is a really old device. Here are the steps for Safe Mode: https://www.androidsettings.net/htc-desire-x-safe-mode/. But I agree with Laura Knotek, it's really time to upgrade to a modern device.

 

[J Dubbs]

My htc desire x has a problem with the 3 buttons at the bottom of the handset below the screen: back, home and cascade. The home screen comes up when the phone is turned on and it is possible to use the apps and functions, but it is impossible to switch from one app to another without turning it off and on again. I have tried turning it completely off and re-starting it, and taking out the battery and re-inserting. Is it a problem with the connections? or is it likely to be software? thanks

The only other option would most likely be a factory reset.