08-13-2014 02:30 PM
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  1. AC Question's Avatar
    AC Question
    My son tried to unlock my phone a million times and I didn't know it. well he ended up locking me out of it. I do not remember my gmail username or my password. I've been locked out of it for about 5 hours now and really need it. How do I get it unlocked without knowing that information?
    08-13-2014 01:44 PM
  2. UJ95x's Avatar
    UJ95x
    Retired Ambassador
    The only way to get into the phone would be with the password to your gmail account.

    Since you don't have that, you can take it into a carrier store and see if they can help you.

    Sent from my Galaxy S4 running SlimKat 4.4.4
    08-13-2014 02:30 PM
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