1. AC Question's Avatar
    I fell and landed on my 2 week old Sony Xperia z1s. the screen is destroyed but the phone sound and feels like it is still working in the background. I received a new phone from the insurance, (what a ripoff !) but I cant get my contacts out without working the screen. the TMobile store said they cant get them either because they need to work the screen. If i connect via usb to a computer I can see files on the memory but their is nothing obvious and I don't want to just copy and paste and mess up the new phone. Can anyone advise how to get them, I REALLY need this, please!!!
    08-13-2014 05:21 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Tough break. Are the contacts associated with the Phone account or a Google account? I strongly recommend associating contacts with your Google account, to avoid problems like this.

    Check out this thread and see if it helps.

    Posted via Android Central App.
    Please excuse any typos or autocorrect derps.
    08-13-2014 05:30 PM
  3. mikev333's Avatar
    they are just on the phone, I thought they were being backed up to google but apparently not.... any idea on the files on the phone???? I was hoping to maybe just copy and paste to the new phone... any thoughts???
    08-13-2014 05:44 PM
  4. B. Diddy's Avatar
    Did you look at the link in my previous post?

    Posted via Android Central App
    08-13-2014 06:31 PM
  5. mikev333's Avatar
    working on it right now, thank you...
    08-13-2014 06:33 PM

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