1. AC Question's Avatar
    Hi. I've just bought a new battery EB464358VU for my GT-S6102. When I install the battery I get a picture of a battery with a small blue triangle. Inside the triangle is a photo of a battery with a strike ' / ' through it. And that's it. The battery doesn't charge and when I try to turn the phone on I only get the samsung logo then it goes off. Any advice please.
    08-17-2014 07:07 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! How long did you try charging the battery before turning the phone on? Try leaving it on a wall unit for at least 6 hours or so, undisturbed. If it still doesn't turn on, the battery is probably defective. Where did you buy it? Try to exchange or return it.
    plainsie likes this.
    08-17-2014 07:55 AM
  3. plainsie's Avatar
    Thanks B.Diddy
    I actually only charged it for 4 hours because every minute or so my phone made a buzzing noise and showed the picture again ( phone is turned off) and I was worried it may damage my phone. I bought the battery from Ebay but it does look genuine and I don't want to pull off the label to check just in case I have to return it.
    08-17-2014 08:54 AM
  4. B. Diddy's Avatar
    Counterfeits can be very convincing. The fact that you bought it through eBay increases that suspicion. See if you can return it.
    plainsie likes this.
    08-17-2014 09:12 AM
  5. plainsie's Avatar
    Counterfeits can be very convincing. The fact that you bought it through eBay increases that suspicion. See if you can return it.
    Thanks so much. Will try to get a refund.
    08-17-2014 10:31 AM
  6. plainsie's Avatar
    Got a refund. Thanks.
    B. Diddy likes this.
    08-20-2014 04:10 AM

Similar Threads

  1. samsung tab 2 wont connect to computer
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 08-17-2014, 09:48 AM
  2. My Galaxy Note is not working
    By AC Question in forum Ask a Question
    Replies: 4
    Last Post: 08-17-2014, 09:09 AM
  3. back up my samsung galaxy tab 2 to my pc
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 08-17-2014, 04:31 AM
  4. about battery
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 08-17-2014, 02:38 AM
  5. A Gamers Average battery life
    By Dan Derp in forum Ask a Question
    Replies: 1
    Last Post: 08-17-2014, 01:05 AM
LINK TO POST COPIED TO CLIPBOARD