1. AC Question's Avatar
    So I woke up yesterday morning to find all my processes crashing, Google play, process.com.google.process.gapps, android.process.acore, Gmail, Contacts, Calendar, Weather, etc... I checked out a few forums and unistalled Facebook like they said. Facebook is still showing up though. I tried to do a complete factory data reset in 4.1.1 and when I try to get to the factory reset by pressing down the home, up volume and power buttons I get the dead android with the red exclamation triangle. I'm thinking it had a virus, but I have no idea how to get it off. I even tried to remotely download an antivirus app to the phone via play store. At this point I'm willing to just reset the whole phone and start over. I've got everything backed up on G Cloud. If anyone could help it would be greatly appreciated. Thanks in advance.

    Remy
    08-18-2014 11:40 AM
  2. Golfdriver97's Avatar
    To clarify, you did do a reset?
    08-18-2014 02:12 PM
  3. MRemy's Avatar
    Yes I did the reset from Settings twice. The phone automatically powered down.
    08-18-2014 02:20 PM
  4. MRemy's Avatar
    I'm just pumping this up. I really need some help.
    08-18-2014 06:09 PM
  5. Golfdriver97's Avatar
    I'm just pumping this up. I really need some help.
    You can try rebooting into recovery and wiping the system cache.

    Try this: http://forums.androidcentral.com/sam...2-s3-tab2.html

    Follow instructions for the S3.
    08-18-2014 08:37 PM

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