1. AC Question's Avatar
    This phone is basically brand new, I bought it maybe a week ago, and already I can't turn it on. I woke up and checked it,saw that it had a good amount of battery, fell asleep, and found it like this.

    Has anyone else encountered this with the G3? Holding the power button doesn't work and neither does taking out the battery.

    It hasn't been damaged ever, so I'm really very confused as to what I should do.
    08-20-2014 02:07 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Don't waste any time and bring it back to your wireless store, asking them for a replacement while you can. Otherwise, you may have to contact LG for warranty replacement or repair.

    It's always possible the battery was defective and failed. If you wanted to, you could try a new battery, but again, I wouldn't waste any time since you probably have a return window that is closing soon.
    08-20-2014 02:13 AM
  3. LGElectronics's Avatar
    Hi. When plugged into the charger do you see any LED notification lights at the top? Also, if you have access to another battery or charger please try that and see if it works. Otherwise, please visit your local wireless store for an exchange. ^DT

    This phone is basically brand new, I bought it maybe a week ago, and already I can't turn it on. I woke up and checked it,saw that it had a good amount of battery, fell asleep, and found it like this.

    Has anyone else encountered this with the G3? Holding the power button doesn't work and neither does taking out the battery.

    It hasn't been damaged ever, so I'm really very confused as to what I should do.
    08-21-2014 11:59 AM
  4. rbertoni's Avatar
    I have the same issue. I noticed it disconnected from my gwatch so checked the phone which was in my pocket and it was dead, plenty of battery left, will not turn on no matter what I do. Checked the battery at the AT&T store on a demo, no issues with the battery. Heading to the AT&T warranty center this morning.

    Sent from my LG-V500 using Tapatalk
    08-22-2014 04:40 AM
  5. Pepler la Cock's Avatar
    Had the same problem today and the phone is 6 days old ugh! I should have gone for an apple
    09-10-2014 12:26 PM
  6. TC Arman's Avatar
    Mine has burned(literally) the car charger, and its now is offline for good, (although it was on for like a hour after the incident)
    09-28-2014 01:01 PM
  7. othman musaimi's Avatar
    same thing happened to me, I left the device over night with the battery OUT. it worked, but battery charges sooooo slowly
    11-22-2014 11:08 PM
  8. Benallen36's Avatar
    I don't own an LG. (I own a Moto X.) But my dad had the same problem, I just took off the back, took out the battery, waited 15 seconds, put the phone back together. It worked just fine!
    11-29-2014 06:10 PM
  9. Samuel Fister's Avatar
    I had the same problem. Just took the battery out for a few mi Utes and tried again. Worked fine.
    12-01-2014 12:25 PM
  10. Guest2610's Avatar
    im having this same problem now...it has not even been a week since i got it
    I have already tried to take out the battery it didnt work...any other solutions'???!!!
    12-08-2014 06:48 AM
  11. Rukbat's Avatar
    If the phone does nothing, with a battery or without, with the charger plugged in or not, that's called a hard brick (as opposed to a soft brick that might be bootlooping, or not getting past the logo or even the buttons flashing on and then off). It really needs a good repair shop when that happens, because a JTAG device might be the only thing that will bring it back to life (assuming that there are no hardware problems inside, like a blown motherboard).

    If the phone is a week old, bring it back for a replacement. The replacement warranty is something you paid for (it's part of the price of the phone). If you wait more than 2 weeks (with most carriers) you'll get a refurbished phone, but after only 1 week, you can usually talk them into giving you a new one.
    12-08-2014 04:47 PM
  12. lksthebest's Avatar
    yes thier is an LED on top GREEN AND RED AND SO ON WHAT NOW?? IT WONT TURN ON
    !!!!!! : '(
    12-18-2014 09:02 AM
  13. Rukbat's Avatar
    If the phone is under warranty (the G3 should be), bring it to the carrier for a repair or replace. (The price of that warranty is part of the price of the phone. You paid for it so you're entitled to it - they're not doing you a favor. be nice anyway.)

    Why do someone else's work without getting paid? (It's ultimately LG's responsibility to fix the phone, it's their warranty.)
    12-18-2014 01:15 PM
  14. Sajid Nazeem's Avatar
    I know this problem as it happenned to mine before.
    Just plug the phone into the wall charger then wait around 2-5 mins or maybe 10, then you should see that its charging
    01-02-2015 04:18 PM
  15. Rukbat's Avatar
    Sajid, that's fixing one problem, but the same symptom can be caused by other problems.
    01-02-2015 11:38 PM
  16. Archie Beresford's Avatar
    had the phone for one day! it charged fine the first time i let the battery run dry and when i tried re charging it it did nothing!!! furious.
    01-26-2015 01:05 PM
  17. jeanjacques5's Avatar
    Hi guys,

    I'm having the exact same problems, does the fact of charging it while being ON cause this ? Is it better to always fully charge it while being OFF ?

    Thanks
    01-27-2015 07:44 AM
  18. redswan's Avatar
    I watched my turn off last night, like it was rebooting. Would not come back on. Removed battery several times, tried charging with different chargers, no light no nothing. Hard brick. mine is 4 months old
    02-05-2015 07:24 AM
  19. reese87's Avatar
    I have the same phone but my phone will no longer charge. I can put my charger into my tablet and it charges it just fine but my phone will not charge. What could be the problem or what can I do?
    02-25-2015 09:24 AM
  20. Usitha Ranae's Avatar
    I had the same symptoms..
    it did not charge..no LED..phone was off...even after leaving it for around half hour.
    Take off the battery,
    then plug the phone without the battery,
    your screen should light up,
    now put it the battery,
    now it should indicate the battery charging.
    worked for me...
    Israel Dryer likes this.
    02-27-2015 05:09 AM
  21. Hunter Weddle's Avatar
    Same problem happened to me. Just take the battery off, plug your phone into a wall charger, wait a couple minutes, there should be a screen pop up indicating it can't charge. Put the battery in now and it should charge.
    03-08-2015 09:31 AM
  22. AOK1226's Avatar
    I tried removing the battery for a few hours.
    I also tried plugging in the charger without the battery - no pop up indicating it cannot charge, nor did the screen light up.
    I have tried plugging in the charger with the battery in place; I get the vibration that it connected, but still no screen. And now the LED indicator flashes green then blue.
    03-08-2015 03:51 PM
  23. James Cullen2's Avatar
    Wow!! This looks familiar. Had the phone for like six months and how one stated, it just powered itself off and cannot charge or turn on. Should be getting a re placement soon. Using a fricking flip phone for now! Suppose to be the "best" out there! Should of stuck with Windows!
    04-01-2015 05:27 PM
  24. James Cullen2's Avatar
    Redswan,

    I had the same crap happen to mine. The only difference is I had mine for 6 months instead of 4. I was furious.
    04-01-2015 05:32 PM
  25. Mr_T_123's Avatar
    I've just had to deal with the same problem. I took out the battery from the phone and left it for a bit, put it back in and it was fine.
    04-06-2015 12:27 PM
72 123

Similar Threads

  1. Unbranded phone gets stuck on startup screen (Green droid)
    By orestis125 in forum General Help and How To
    Replies: 1
    Last Post: 01-02-2015, 11:59 PM
  2. S4 broken screen or lcd?
    By AC Question in forum Ask a Question
    Replies: 2
    Last Post: 01-02-2015, 11:51 PM
  3. Norwegian language on Rug Gear RG700 (Jelly Bean 4.1.2)
    By AC Question in forum Ask a Question
    Replies: 6
    Last Post: 08-20-2014, 02:49 AM
  4. Kindle HD will not switch On
    By spike47 in forum Amazon Kindle Fire HD
    Replies: 1
    Last Post: 08-20-2014, 02:10 AM
LINK TO POST COPIED TO CLIPBOARD