1. Unregistered's Avatar
    My phone is pretty new but the camera recently has stopped working. I can open the app but it freezes and won't take a picture. For example, if when I opened my front camera it would freeze on my face and not let me take a picture. However the video works perfectly fine. I've tried turning my phone off but it doesn't work.
    08-21-2014 10:29 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Which HTC One do you have, the M7 or M8? Try booting into Recovery and wiping the cache partition (which won't erase any personal data):

    Reset: HTC One (LTE) | T-Mobile Support (M7)
    Reset: HTC One (M8) | T-Mobile Support (M8)

    If that doesn't help, try booting into Safe Mode (steps at the bottom of those articles) to see if any of the apps you installed might be interfering. If the front-facing camera works in Safe Mode, then you know something you installed is the culprit. You'll have to uninstall things one by one to figure out which app, though.
    08-21-2014 11:08 AM

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