1. AC Question's Avatar
    When I hit the dial button, or answer the phone, my screen automatically goes black, and I have to hit the menu button to see the screen. I have a galaxy s5. It just started doing this, and I don't know if I inadvertently changed a setting or something.... It is very frustrating!
    08-22-2014 09:25 AM
  2. VW Maverick's Avatar
    It sounds like a problem with the proximity sensor.
    Does the case or perhaps a screen cover be in the way?

    08-22-2014 09:46 AM
  3. soos87's Avatar
    I have the lifeproof case on my galaxy S5, and I think that might be affecting it. I don't want to take the case off.... but I took it off and on yesterday, so maybe I place it too far to the left or right when i put it back on...
    08-22-2014 10:00 AM

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