08-22-2014 08:11 PM
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  1. AC Question's Avatar
    AC Question
    Today my phone died, when I plugged it in and turned it back on it said Safe Mode. I then turned it off and back on and all of my photos and videos have been deleted. what can I do? Lg Optimus SHowtime
    08-22-2014 07:30 PM
  2. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! When you turned it back on, did you have to go through the whole setup procedure, as if the phone were brand new? If so, it may have forced a factory reset for some reason.

    If not, then were the photos on Internal Storage or on an external SD card? Use a file manager app like ES File Explorer to search the /DCIM/Camera folder for them.
    08-22-2014 08:11 PM
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