xtouch tab PL71 stocked up in home screen

[AC Question]

Hello I need your advice my xtouch tab PL71 was stocked up in xtouch homescreen..how can I fix it?
I tried the power button and volume down and even volume up solution but the tab turned off always.
I'll appreciate much if you could help me sort this out.
advance thank u.

 

[Rukbat]

Define "stocked up". I've never heard anyone use that particular term before (and I've been in this business a long time).

 

[samer hamdan]

I think it better for u to turn it off and restart if the problem still there use volume down pressed and power to format you device