[AC Question]

reset my s3 to clear info now it won't charge or connect to pc

[UJ95x]

Welcome to AC
What happens when you connect it to a charger? Does it charge slowly or not at all? Does the LED light up telling you that it's charging?

Sent from my Galaxy S4 running SlimKat 4.4.4

[donburt]

no light or sign that it can sense the cable is plugged in this same charger works on my other s3

[UJ95x]

no light or sign that it can sense the cable is plugged in this same charger works on my other s3

Have you tried a different charger with the one that doesn't work?

Sent from my Galaxy S4 running SlimKat 4.4.4

[donburt]

yes i have 4 chargers none change anything all work for the other s3

[B. Diddy]

Might be worthwhile trying a new or different battery.

[donburt]

battery not the issue both batteries charge in the other s3 this phone would charge untill i reset it

[B. Diddy]

Are you able to boot into Recovery Mode? http://forums.androidcentral.com/sam...2-s3-tab2.html

[donburt]

tried recover mode no change reminds me of a pc that no longer can a port

[donburt]

would loading latest firm ware help ?

[UJ95x]

would loading latest firm ware help ?

To do that your computer would have to be able to recognize the device in the first place. If it's not booting up in any way you try it, the device is likely going to have to be replaced or repaired

Sent from my Galaxy S4 running SlimKat 4.4.4

[donburt]

it boots up fine work fine but after the reset it does not see the usb port for charging or connecting to a pc

[UJ95x]

it boots up fine work fine but after the reset it does not see the usb port for charging or connecting to a pc

Oh, I see. I thought it had discharged and is no longer charging. Have you tried cleaning out charging port? You can use something like a compressed air can to clear out any debris that may have gotten inside.

Sent from my Galaxy S4 running SlimKat 4.4.4

[donburt]

yes tried electrical contact cleaner no change it was charging right before the reset it stopped in the middle of the reset had to remove battery and reset again to get back to start screen

[cruzzinlow]

...

[UJ95x]

yes tried electrical contact cleaner no change it was charging right before the reset it stopped in the middle of the reset had to remove battery and reset again to get back to start screen

Hmm. Not sure what else to suggest then, as that's almost surely a hardware issue. I'm guessing you don't have insurance with your carrier?

Sent from my Galaxy S4 running SlimKat 4.4.4

[donburt]

would have thought hardware issue but find it odd that it happened at the moment i reset to factory settings could it be a firmware problem not seeing the usb port

[donburt]

found the port to be weak will charge if i use charger for my Galaxy tab even then have to move cable around any idea's how to replace port or clean beyond using contact cleaner i have done that 4 times

[UJ95x]

found the port to be weak will charge if i use charger for my Galaxy tab even then have to move cable around any idea's how to replace port or clean beyond using contact cleaner i have done that 4 times

I found a couple if videos on YouTube but they're pretty long. You should watch one and see if it's something you think is doable for you

Sent from my Galaxy S4 running SlimKat 4.4.4