A
AC Question
Hi There,
I am facing a very major issue with my Motorola Moto G recently (May not be Device Specific though): The WiFi & Mobile Network of my phone are getting turned on automatically. Every time I deactivate both, but get activated again & again even after repetitive deactivation. Even though the mobile data status is showing “Off”, it still gets activated in the background, and this caused me to lose my entire mobile balance as I don't have Net Pack in my mobile. This not only is draining away my battery but also causing a loss in my mobile currency balance, because the mobile data is consuming bandwidth. I believe this is a Virus or Malware Attack.
I scanned my phone with top AV Programs like CM Mobile Security, Avast Mobile Security, AVG, Eset, 360, etc. but sadly none of them have detected any issue even though I have updated the virus database for each. CM Mobile Security had previously detected a virus or threat called "Towelroot". When it removed or quarantined it, the issue got fixed at that point of time. But when I booted my phone to recovery, for some reason (Even though I selected "Normal Power-up"), I started facing this issue again. I was wondering if the virus that was previously quarantined by CM Mobile Security has somehow got access to my Phone again, but when I checked the quarantine, I found that it was still present in the quarantine.
Unable to get any solution, I have finally decided to do a complete factory reset, and everything seemed to have got fixed post that, initially (I was able to power off the Wifi and Mobile Data manually). But now again the issue started showing up. I am in a panic already as I am feeling totally helpless. Please please help me out.
Thanks a lot in advance. Your assistance would be highly appreciated.
I am facing a very major issue with my Motorola Moto G recently (May not be Device Specific though): The WiFi & Mobile Network of my phone are getting turned on automatically. Every time I deactivate both, but get activated again & again even after repetitive deactivation. Even though the mobile data status is showing “Off”, it still gets activated in the background, and this caused me to lose my entire mobile balance as I don't have Net Pack in my mobile. This not only is draining away my battery but also causing a loss in my mobile currency balance, because the mobile data is consuming bandwidth. I believe this is a Virus or Malware Attack.
I scanned my phone with top AV Programs like CM Mobile Security, Avast Mobile Security, AVG, Eset, 360, etc. but sadly none of them have detected any issue even though I have updated the virus database for each. CM Mobile Security had previously detected a virus or threat called "Towelroot". When it removed or quarantined it, the issue got fixed at that point of time. But when I booted my phone to recovery, for some reason (Even though I selected "Normal Power-up"), I started facing this issue again. I was wondering if the virus that was previously quarantined by CM Mobile Security has somehow got access to my Phone again, but when I checked the quarantine, I found that it was still present in the quarantine.
Unable to get any solution, I have finally decided to do a complete factory reset, and everything seemed to have got fixed post that, initially (I was able to power off the Wifi and Mobile Data manually). But now again the issue started showing up. I am in a panic already as I am feeling totally helpless. Please please help me out.
Thanks a lot in advance. Your assistance would be highly appreciated.