1. AC Question's Avatar
    I have an HTC One X that was dropped in the water and the screen no longer works. I want to transfer the pictures off the device to my PC but the device doesn't automatically mount to the computer when I attach it via USB to the laptop. It recognizes it as an "android device" but I can't view any files on the device. When I right click on the "android device" in the devices area there is an exclamation mark next to troubleshoot, when I click on that it says "There is a problem with the driver for the HTC MTP Device. Reinstalling the driver might fix this problem." When I click on apply this fix it is not able to fix.

    Last thing I tried was installing the HTC sync manager but that along with every other thing I tried requires me to navigate menus on the phone itself to enable the phone as a storage device, not just in charge mode only. Since I can't see anything on the screen and don't know how to navigate I am stuck.

    Just want to pull the videos and pictures off the phone to my computer; is there a way to do this remotely from the laptop or some other way? Please help.

    08-31-2014 11:23 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! See if this thread is helpful: http://forums.androidcentral.com/gen...ed-screen.html
    08-31-2014 12:36 PM

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