09-02-2014 11:21 AM
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  1. Unregistered's Avatar
    Unregistered
    Every time i try and download a file and open it. I get this message come across the bottom of my phone saying can't download file. How can I fix this?
    09-02-2014 10:37 AM
  2. srkmagnus's Avatar
    srkmagnus
    Retired Moderator
    Originally Posted by Unregistered
    Every time i try and download a file and open it. I get this message come across the bottom of my phone saying can't download file. How can I fix this?
    There could be an issue with the server you are trying to download the file from or maybe a network problem on your end.

    If on Mobile Data, try Wi-Fi or vice-versa.

    Oftentimes I find opening the file in a new window and letting it download from there seems to fix similar problems with downloading files.
    09-02-2014 11:21 AM
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