1. AC Question's Avatar
    The phone was doing an update and got hung on the black screen with the S logo. The S logo just flashes and it does not go further than that. Have to remove the battery to turn it off. Have turned it on and put in recovery mode and cleared caches but nothing happening. downloaded Kies and tried to connect but it says that it does not recognise the device. Don't want to flash it and loose data ... is there another way?
    09-03-2014 12:13 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! You might consider trying a new battery, or perhaps borrowing the battery from a friend's S2.
    09-03-2014 07:15 PM
  3. QuadT's Avatar
    Welcome to Android Central! You might consider trying a new battery, or perhaps borrowing the battery from a friend's S2.
    Thanks B. Diddy but that did not work so I did the "wipe data/factory reset" and "wipe cache partition" then "reboot system now" it but it still comes back to the black screen & flashing S logo ..... does this mean I now own a brick??
    09-04-2014 12:00 PM
  4. B. Diddy's Avatar
    The only other thing I can suggest is to try booting into Safe Mode: How do I start my Samsung Galaxy S2 in Safe Mode? | MobiWhy
    09-04-2014 04:10 PM
  5. QuadT's Avatar
    Thanks but it didn't work. Will take it into the service center.. hopefully they can figure it out!!
    B. Diddy likes this.
    09-05-2014 01:14 AM

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