A
AC Question
The phone was doing an update and got hung on the black screen with the S logo. The S logo just flashes and it does not go further than that. Have to remove the battery to turn it off. Have turned it on and put in recovery mode and cleared caches but nothing happening. downloaded Kies and tried to connect but it says that it does not recognise the device. Don't want to flash it and loose data ... is there another way?