1. jcostello028's Avatar
    I recently bought an unlocked AT&T htc one m7. The phone came with 4.3 and I have been trying to update the phone to 4.4 kitkat. The update is available when I check software updates in settings. Once I download it the phone started to install the update, the phone restarted and showed a green circle made with arrows and a green arrow pointing down in the middle of it with the installation bar below it. Once the bar reaches halfway full a red triangle with an exclamation point in the middle of it pops up and I am unable to install the update. I then hold the power button and it restarts my phone. My phone works fine after this failed process but no update is completed.

    Please help!
    Thank you
    09-04-2014 01:25 AM

Similar Threads

  1. Touchscreen or not?
    By hilgerone in forum Legacy Android & Other OS's
    Replies: 9
    Last Post: 08-02-2015, 11:21 PM
  2. HTC Evo 4G LTE is Confused
    By RedManic in forum Ask a Question
    Replies: 3
    Last Post: 09-04-2014, 01:45 AM
  3. Replies: 2
    Last Post: 09-04-2014, 12:56 AM
  4. HTC charging case
    By Smply_Rcklss in forum General News & Discussion
    Replies: 0
    Last Post: 09-04-2014, 12:19 AM