1. AC Question's Avatar
    Hi everyone
    My daughter just recently bought a brand new Galaxy Note 2 Lte (GT-N7105) phone from Ebay.
    She is on a prepaid plan and when we realised she couldn't put her sim card into the phone (it requires a micro sim) we went to the Optus store and they cut the sim into a micro sim for her.

    Unfortunately, the device does not recognise a sim being present at all. Is there anything we can try and do about this to make it recognise the sim (as she really wants to keep her current phone number) or will we have to buy a new micro sim?

    Thanks in advance and sorry for the very un-tech savy question!
    09-05-2014 12:09 AM
  2. belodion's Avatar
    Did you try the phone at the store after they'd cut down the SIM? Have the correct APN settings been entered on the phone?
    I'm not certain, but I believe that the carrier can provide you with a replacement SIM which has your old number. They might not be able to do it on the spot so a phone call asking for advice on the best way to go about it might be a good idea.

    Posted via Android Central App
    09-05-2014 03:41 PM
  3. anon8380037's Avatar
    It may be a contrary device if it won't recognise it.
    Did the store insert it for you.
    Any way you can try someone else's micro sim to check. It won't do any harm to the sim or phone.
    Usually if a device does not recognise a correctly inserted sim, there is a fault with the device if the sim has been tested.

    Sent from my XT1039 using Tapatalk
    09-05-2014 05:41 PM

Similar Threads

  1. Galaxy S5 Screen Won't Register Touch?
    By AC Question in forum Ask a Question
    Replies: 4
    Last Post: 01-16-2015, 10:23 PM
  2. The gold Note 4
    By deadp1xel in forum Samsung Galaxy Note 4
    Replies: 13
    Last Post: 09-07-2014, 08:51 AM
  3. Can't unlock my Samsung Galaxy S5
    By AC Question in forum Ask a Question
    Replies: 2
    Last Post: 09-05-2014, 09:40 AM
  4. Replies: 0
    Last Post: 09-05-2014, 12:00 AM
  5. My Galaxy Note 2 is stuck on silent mode.
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 09-04-2014, 09:37 PM