Android system recovery

[AC Question]

Hi
I have a Quad Core Android 4.2 Smart TV Box Player and after opening it appears the system recovery screen. I tried every selection without result.
My question is how I can load a new android OS from a sd card. The box searches for a recovery system v4.2.51.
Thank you very much in advance.

 

[B. Diddy]

Welcome to Android Central! This kind of problem can be very difficult to solve, since the device is presumably generic, manufactured in China and shipped straight to you. Support will therefore be very limited or nonexistent, and there won't be any identifiable support community out there, since there's no way to know if they have the same unit as you do.

If it's brand new, I would try to return it and get a refund.