1. AC Question's Avatar
    Hey, everyone!

    I have a problem with my 2013 32GB LTE Nexus 7. Recently it's been freezing up at the lock screen. Previously, a simple reboot has fixed the problem. I thought that I needed to perform a factory reset, but I never got around to doing it. Today, the device froze on its lock screen again. I tried rebooting it, but it got stuck on the "Google" screen that shows up when booting up. It was there for a good 10 minutes, so I tried shutting it down for a while. It rebooted itself, and got stuck on the "Google" screen again. Now it just keeps doing that, and it's not turning back on. I'm running the newest version of stock Android, if that matters. I really don't want to lose any of the pictures on the device, as I use it as the main storage for most of my pictures. Are there any solutions, or should I just try and wait until the battery runs out?

    Thanks prehandedly!
    09-10-2014 01:28 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! See if you can boot into Recovery and wipe the cache partition: http://forums.androidcentral.com/goo...tion-wipe.html
    09-10-2014 02:37 AM

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