A
AC Question
I have a samsung phone which is a year and 2 months old. A couple of weeks back, my phone kept turning off by itself even if it had like 87% or 96% battery charged. Then a few days later, it went on to the extent I could only use the while it is kept charging. If I attempt to disconnect the power supply and use it, it would turn off automatically. Now, it is even bad, when I turn on the phone, it displays the phone's model number(by the way, it is SAMSUNG GT-S 7562) it doesn't go beyond this screen. I need to retrieve my previous viber and watsapp messages.. It's really very important.! Any help would be very much appreciated. Many thanks