1. AC Question's Avatar
    I hope someone can help me because right now I can't even use my phone to call my service provider for help. There was a Samsung notification today on my phone that there was an update that had to be done. It said it would take several minutes. I allowed the update and when it was finished I can't get my phone to work. The home button (?) doesn't wake up the device - I have to use the power button instead. It lets me unlock the device and that's all. I tried doing a restart but there is no touch recognition on screen. I held the power button for more than 10 seconds thinking it might restart that way with no luck.
    09-16-2014 11:59 AM
  2. belodion's Avatar
    If you can boot into Recovery Mode, perform a Cache Partition wipe, which some say is a good thing to do after an update.


    Posted via Android Central App
    09-16-2014 12:32 PM

Similar Threads

  1. New Software Update
    By Raymond Hubbard in forum Samsung Galaxy Note 10.1 (2014)
    Replies: 21
    Last Post: 10-13-2014, 12:44 PM
  2. Replies: 5
    Last Post: 09-16-2014, 05:27 PM
  3. No 4G Signal on GS3 After Getting Wet
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 09-16-2014, 02:42 PM
  4. possible switch from 5s to s5 or note
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 09-16-2014, 01:14 PM
  5. s3 cant detect sim after changing miui rom to kitkat rom
    By DingDang EasilyForgotten in forum Ask a Question
    Replies: 0
    Last Post: 09-16-2014, 10:47 AM